Frequently asked questions

What do these products contain?

There are two types of products that can be downloaded:

1. Test Banks:

These are questions collected or prepared from every subject based on each textbook that is being displayed. Test banks can be used for exam or test preparation or for familiarizing with the subject in depth.

2. Solution Manuals:

As the name suggests these are collections of answers that are “Solutions” to the exercises that can be seen at the end of each chapter in the textbook that is displayed with the product. These can be of great assistance for your college assignments and homework as most professors base the tasks they assign on these questions.

What I can and cannot do with these answers?

You can use the solution for learning or teaching based on your role and purpose.

You cannot use any part of these documents to be placed in an assignment solution that you need to submit for your college or university as it is against the academic honesty policy.

What is the guarantee that I will get the manual or test bank and this is not a scam?

We use safe payment processors (like as our payment gateway.

I do not have the textbook!

We are afraid we do not sell the textbook as we do not have rights for the same. You can purchase the book from any other source with such selling rights. However, the textbook is not mandatory for using the manual or test bank as each answer is preceded by the questions and proper explanations are provided for the same as well.

How will I receive the product?

You will receive the product by email. All of our products are in digital format (.pdf files).

What happens to the information that I provide like my name or E-mail?

All this information is needed to ensure the completion of the payment. We do not divulge any information per our terms and privacy policy.

Is the cost fixed?

We have royalty and other payments at a fixed rate to be paid as a part of the amount you pay to the experts who prepare these solutions and other sources. So the cost cannot be changed except if mentioned so in case of offers.

I paid but I am not able to download!

After we successfully verify your payment we will send you your order into your E-mail Address.

Please wait up to 24 hours to receive your order. Usually we send it within 6 hours.

How can I resolve this?

You can call to your bank or credit card provider and check with them.

I cannot find my textbook questions here!

Please note the edition of the book that you use and the one that is displayed here. We do not miss out any questions in the given book. The other possibility could be that you have purchased the “Test Bank” instead of a “Solution Manual”. In this case, you need to buy the solution manual for the given book.

I am unable to open the answers!

Please check if you have the compatible software such as MS Word, WinZip or PDF in your PC or the device that you use. If you still have issues, please send an enquiry through the contact enquiry form so that we can assist you personally through E-mail.